Is Safeway Moving legit?

USDOT #3756000 · Hobart, IN · legal name Safeway Moving Systems Inc

FMCSA lists this company as authorized to transport or arrange the transportation of household goods.

What the federal record shows

  • Federal household-goods authority FMCSA's mover search says this company is authorized to transport or arrange household goods.
  • Cargo insurance on file FMCSA holds a cargo insurance filing for at least one of this company's dockets.
  • Broker surety bond on file A surety bond is on file, which is what a household-goods broker must carry.
  • Complaint history 119 complaints in FMCSA's published four-year window. Complaint counts scale with how many moves a company does — compare against the fleet-size peers below.
  • Hostage-load complaints 19 complaints in FMCSA's 'Hostage Goods' category — shipments held for payment above the agreed price.
  • FMCSA safety rating Not rated. Most carriers are never audited, so an absent rating is normal and is not a mark against the company.

Household goods complaints filed with FMCSA

Complaints by year, as published by FMCSA's National Consumer Complaint Database
YearComplaints
202652
202522
202424
202321
Total119
What the complaints were about. One complaint can fall in more than one category, so these do not sum to the total.
CategoryComplaints
Estimates/Final Charges48
Pickup and Delivery48
Loss and Damage35
Claim Settlement30
Consumer Complaint (Deceptive Business Practices)28
Shipment Documents20
Hostage Goods19
Weighing9
Operating Authority1
Other Commercial Complaints1