Is Dispatch Ray legit?
USDOT #2490936 · Countryside, IL
FMCSA lists this company as NOT authorized to transport or arrange the transportation of household goods.
What the federal record shows
- Federal household-goods authority FMCSA's mover search says this company is NOT authorized to transport or arrange household goods. Interstate moves require that authority.
- Cargo insurance on file FMCSA holds no cargo insurance filing. Carriers are not always required to file one, but its absence is worth asking about before you pay a deposit.
- Broker surety bond on file A surety bond is on file, which is what a household-goods broker must carry.
- Complaint history 1 complaints in FMCSA's published four-year window. Complaint counts scale with how many moves a company does — compare against the fleet-size peers below.
- FMCSA safety rating Not rated. Most carriers are never audited, so an absent rating is normal and is not a mark against the company.
Household goods complaints filed with FMCSA
| Year | Complaints |
|---|---|
| 2026 | 1 |
| Total | 1 |
| Category | Complaints |
|---|---|
| Pickup and Delivery | 1 |
Against movers its own size
Complaint counts track how many moves a company does, so the raw number means little on its own. Among the 162 other movers in the 1–4 vehicles band:
- Median complaints in the published window0
- This company1
- Peers with more complaints18
- Peers with fewer complaints136
Fleet size comes from the company's own filing with FMCSA and can be out of date. A broker with no trucks lands in the smallest band by definition.
Where this came from
Complaint counts and the authorization sentence are read from FMCSA's page on FMCSA's household goods mover search, whose snapshot is dated June 26, 2026. Docket status and insurance filings come from FMCSA's Licensing & Insurance file; fleet counts and the safety rating come from the company census. Both are republished daily by the U.S. Department of Transportation.
Numbers here are the government's, not ours. If you believe a record is wrong, the company itself can challenge complaints inside NCCDB.